Privacy Policy
At Warm House, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
Information We Collect
We may collect personal information such as your full name, phone number, email address, shipping and billing address, payment details processed securely through trusted gateways, along with your order history and purchase details. We only collect the information necessary to process your orders and provide better service.
How We Use Your Information
Your information is used to process and deliver your orders, contact you regarding order updates, provide customer support, improve our products and services, and where applicable, share updates about new arrivals, offers, or promotions. Warm House does not sell, trade, or rent your personal information to third parties.
Payment Security
All online payments are processed through secure and trusted payment gateways. Warm House does not store your complete debit card, credit card, or sensitive banking details on our servers.
Sharing of Information
We may share necessary customer information with courier partners for order delivery and payment service providers for secure transaction processing. These parties only receive the information required to complete their services.
Cookies
Our website may use cookies to improve your browsing experience, remember customer preferences, and analyze website traffic for better performance. You may disable cookies anytime through your browser settings if you prefer.
Data Protection
We take reasonable security measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no online transmission or storage method can be guaranteed as completely secure.
Exchange-Related Data
For exchange requests, customers are required to provide an opening or unboxing video. These videos are used strictly for verification purposes and are not shared publicly unless required for dispute resolution or legal purposes.
Your Rights
You have the right to request access to your personal data, request corrections to inaccurate information, and request deletion of your data where legally and operationally applicable. To make such requests, you may contact us using the details below.
Updates to This Policy
Warm House reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page and become effective once updated.
Contact Us
If you have any questions regarding this Privacy Policy, you may contact us by email at warmhousejrt@gmail.com, by phone at +91 9957748276, or by visiting us at KB Road, Near SBI Branch, Jorhat – 785001, Assam. Thank you for trusting Warm House. Your privacy and trust are important to us.
Warm House
Quality You Trust. Service You Deserve.
