Privacy Policy – Warm House
At Warm House, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following information:
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Full Name
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Phone Number
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Email Address
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Shipping & Billing Address
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Payment Details (processed securely through payment gateways)
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Order history and purchase details
We only collect information that is necessary to process your orders and provide better service.
2. How We Use Your Information
Your information is used to:
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Process and deliver your orders
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Contact you regarding your order status
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Provide customer support
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Improve our products and services
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Send updates about new arrivals, offers, or promotions (if applicable)
We do not sell, trade, or rent your personal information to third parties.
3. Payment Security
All online payments are processed through secure and trusted payment gateways. Warm House does not store your complete debit/credit card details on our servers.
4. Sharing of Information
We may share necessary information with:
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Courier partners for order delivery
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Payment service providers for transaction processing
These third parties are only given the information required to perform their services.
5. Cookies
Our website may use cookies to:
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Improve browsing experience
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Remember customer preferences
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Analyze website traffic
You can disable cookies through your browser settings if you prefer.
6. Data Protection
We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
7. Exchange-Related Data
For exchange requests, customers must provide an opening/unboxing video. These videos are used only for verification purposes and are not shared publicly.
8. Your Rights
You have the right to:
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Request access to your personal data
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Request correction of incorrect information
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Request deletion of your data (subject to legal and business requirements)
For any such requests, please contact us using the details below.
9. Updates to This Policy
Warm House reserves the right to update or modify this Privacy Policy at any time. Changes will be updated on this page.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
📧 Email: warmhousejrt@gmail.com
📞 Phone: +91 9957748276
📍 Location: KB Road, Near SBI Branch, Jorhat – 785001, Assam
Thank you for trusting Warm House.
Your privacy and trust are important to us.
Warm House
Quality You Trust. Service You Deserve.